Help & Support

Help & Support

Have a question or need assistance? Click HELP icon on the left navbar. On the Help screen, you will have access to a variety of resources Guided Tours. Product Videos. Articles & Docs. FAQs. Chat wi…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Guided Tours

Guide Tour is the section in the help to easily navigate through the application interface. In the Guided tour, Tellius navigate you to the respective area on the interface and also ask you to click…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Product Videos

Product Videos is the section in the help that provides the explainer videos. You can open these videos to understand the application in real. In the left navigation bar, click the Help icon. The How…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Articles & Docs

Article & Docs is the section that provides the list of help topics. You can open these topics to understand the specific feature of the application. In the left navigation bar, click the Help icon.…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

FAQ

FAQ is the section in the Tellius help that provides the list of questions that users frequently asks. In the left navigation bar, click the Help icon. The How can we help you? page opens.. Click the…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Provide Feedback

Feedback is the section in Tellius that allows you to submit your feedback about the Tellius application. Your feedback is submitted to the Tellius support team to take appropriate further action. In…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Chat with Tellius

Chat with me is the section in Tellius from which you can open the Chat Assistant. In this Chat Assistant, you can perform the following: Search the help topics for the information. Connect with the…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

Support Process

Step 1: Report issues, bugs, improvements & features Reach us via Chat with me option on Help page to receive immediate support on mission critical issues. Screenshot of HELP page on Tellius Platform…

Hardik Chheda
Updated 3 months ago by Hardik Chheda

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