# Automated workflows

Kaiya Agentic Insights (also called **Deep Insights** or **Agent Mode**) is the part of Kaiya that turns one real business question into a full, multi-step analytical run. Instead of returning a single chart or a single SQL answer, it reads the question, decides which steps are needed, runs those steps with the right agents (SQL, Python, summary), and then explains the result in business language. 

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Once you turn on the **Deep Insights** button in Kaiya, it can do this in two ways: it can plan the workflow itself from the question, or it can follow a user-defined workflow that you have already published.
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This is designed to remove the “20-question” loop common in chat analytics (ask → shallow answer → follow-up → shallow answer). With Agentic Insights, you ask once and Kaiya does the decomposition internally.